Privacy Policy

Last Updated: February 3, 2026

SmartBill ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Personal Information

When you use SmartBill, we may collect the following personal information:

Account Information: Email address, name (when you sign in with Google)
Profile Information: Optional profile details you provide
Invoice Data: Customer names, phone numbers, addresses, and billing information you enter when creating invoices
Payment Information: Payment transaction data (processed securely through Razorpay, we do not store credit card details)

1.2 Automatically Collected Information

Device Information: Device type, operating system version, unique device identifiers
App Usage Data: Features used, app crashes, and performance data
Authentication Data: Login timestamps and authentication tokens

1.3 Information We Do NOT Collect

GPS location data
Camera or photo library access (unless you grant permission for specific features)
Contacts list or phonebook
Microphone or audio recordings

2. How We Use Your Information

We use the collected information for the following purposes:

Account Management: Create and manage your account, authenticate users
App Functionality: Enable invoice creation, PDF generation, and bill tracking features
Payment Processing: Facilitate secure payment transactions through our payment provider
Customer Support: Respond to your inquiries and provide technical support
App Improvement: Analyze usage patterns to improve app performance and user experience
Security: Detect and prevent fraudulent activities and security breaches
Legal Compliance: Comply with legal obligations and enforce our terms of service

3. Data Storage and Security

3.1 Where We Store Your Data

Cloud Storage: Your data is stored securely using Firebase Cloud Firestore (Google Cloud Platform)
Local Storage: Some data may be cached locally on your device for offline access
Authentication: User credentials are managed by Firebase Authentication

3.2 Security Measures

We implement industry-standard security measures to protect your data:

Data encryption in transit using HTTPS/TLS
Secure authentication through Google Sign-In and Firebase
Regular security updates and patches
Limited access to personal data on a need-to-know basis

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Third-Party Services

SmartBill integrates with the following third-party services that may collect and process your data:

4.1 Google Services

Google Sign-In: For user authentication
Firebase (Google): For authentication, database, and cloud services
Privacy Policy: https://policies.google.com/privacy

4.2 Razorpay

Purpose: Payment processing for premium features and subscriptions
Privacy Policy: https://razorpay.com/privacy/

Please review the privacy policies of these third-party services to understand how they handle your data.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent: When you explicitly authorize us to share your information
Service Providers: With trusted third-party service providers who assist in operating our app (Firebase, Razorpay)
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets
Protection: To protect the rights, property, or safety of SmartBill, our users, or others

6. Your Data Rights

You have the following rights regarding your personal data:

6.1 Access and Portability

Request a copy of your personal data
Export your invoice data

6.2 Correction and Update

Update your account information within the app
Correct inaccurate personal data

6.3 Deletion

Request deletion of your account and associated data
Remove specific invoices or bills

6.4 Opt-Out

Use Guest Mode without creating an account
Disable analytics and crash reporting (if available in settings)

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

7. Children's Privacy

SmartBill is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

8. Data Retention

We retain your personal information for as long as necessary to:

Provide our services and maintain your account
Comply with legal obligations
Resolve disputes and enforce our agreements

When you delete your account, we will delete your personal data within 90 days, except for data we are required to retain for legal, tax, or regulatory purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using SmartBill, you consent to the transfer of your information to our facilities and third-party service providers globally.

10. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

Legal Basis for Processing:

Performance of contract (providing app services)
Consent (for optional features)
Legitimate interests (improving our services, security)

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

Right to Know: Request disclosure of categories and specific pieces of personal information collected
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

12. Guest Mode

SmartBill offers a Guest Mode that allows you to use the app without creating an account. In Guest Mode:

Your data is stored locally on your device only
Data is not synced to the cloud
You will lose your data if you uninstall the app
We collect minimal anonymous usage data for app improvement

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the new Privacy Policy in the app
Updating the "Last Updated" date at the top of this policy
Sending an in-app notification or email (for significant changes)

Your continued use of SmartBill after any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@smart-bill.in
App Support: Use the "Contact Support" option in the app settings

Response Time: We aim to respond to all inquiries within 48 hours.

15. Consent

By using SmartBill, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.